Frequently Asked Questions
Additional help can be found in the Rules & Hints-Forum
- How can I play?
- Which features are available in the different versions of the game?
- How can I convert my current account into a Plus Player account?
- How can an existing community convert into a Pro Player community, so that every member is keeping his team?
- May I become a Pro Player in my Mini League by myself or must all members of my Mini League become Pro Player?
- How can I invite friends to my Mini League
- How many members should/may a Mini League have?
- Where do I see who else is in the Mini League and the players they have?
- What are the numbers in parentheses next to the logged in players?
- Can I play alone?
- How do I know that none of my friends has already created a Mini League?
- Can I play in more than one community?
- Can I signup more than once for one community?
- What authorisations / possibilities does the community manager have?
- Can I move with my account into another league?
- What is "News-Connect"?
- What is "Webservice servicekey"?
- Why is a player's position defence/midfield/striker although he's playing on another position for his club?
- When are position reworked/changed?
- What is the individual news service?
- What happens to players that leave the Bundesliga, e.g. relegate, end their career or transfer into another league?
- What do the icons of the player status display for Pro and Plus Player mean?
- How are the points calculated?
- Why haven't I received points for the last game day?
- During the matchday my account balance became negative. Will I receive no points for the matchday?
- Why do I come up with more points in my calculation, than the computer has awarded me?
- When will I finally receive points?
- What are the substitute players for?
- We are playing with salaries, why havn't we received the increased points bonus?
- What are Live Substitutions?
- How do the Live Substitutions work?
- Which players can be used for Live Substitutions?
- Can players, that already have played, be substituted?
- Can players, who already have been sold, be substituted?
- Is it possible to change the formation in order to make a Live Substitution?
- Is it possible to cover empty positions through Live Substitutions?
- Can the Live Substitutions be disabled?
- What's the difference between Live Substitutions and Substitutes?
- What are the player ratings all about?
- When does a player receive a rating?
- Are the ratings also available live during the games?
- Are the ratings at the end of a game final?
- Where can I find the statistics on which the player ratings are based?
- Where can I see my fellow players points?
- What do the symbols next to the user under "Standings" mean?
- Who is winning, if two or more members have the same number of points at the end of the season?
- What are the Live points that appear on your team in Live Standings?
- How are the market values of the players determined?
- Could you please place xyz on the exchange market?
- Why do some players appear often on the transfer list, others never?
- Can I see my fellow player's bids?
- Why haven't I gotten a new player although my offers have been accepted and the money was deducted from my account?
- I've mistyped my bid, e.g. one extra digit. Could you please revert the transfer?
- I've placed a bid for a player, when do I get him?
- I've placed a player on the transfer list, how's bidding for it when?
- Why aren't player's of a deleted member placed on the transfer list?
- When do players from promoted teams or new entrants show up on the transfer list?
- Until when do I have to accept an offer so that the player gets transfered on the same day?
- Until when do I have to put a player on the transfer list so that I will get an offer by the computer on the same day?
- Why do i have to accept an offer to me or have to put a player on the transfer list before 3 a.m. (CET)?
- What are barter deals?
- What is a release clause?
- What is the amount of the release clause?
- How can I pay a release clause?
- What happens in case I don't have eleven players on a matchday due to forced sales by release clause?
- Will a player be transferred immediately after the release clause has been paid?
- Does every player have a release clause? Can I prevent a transfer by release clause?
- Can I also sign players from the computer by paying the release clause?
- Why should I subscribe to the newsletter, how often is the newsletter published?
- How can I subscribe to the newsletter?
- Why can't any of my league members send me an e-mail? / Why don't I receive the newsletter although I've entered a correct e-mail address?
- How can I renew my account (ahead of time)?
- I forgot to state my user name in the reason for payment when I transferred my membership fee. Is that a problem?
- To which account do I have to transfer my membership fee to if I am a Pro or Plus Player?
- What do I have to include in the reason for payment when I am transferring my membership fee for my Pro/Plus Player account?
- I am Pro/Plus Player and have already transfered the membership fee. When will all the features be activated?
- Why are there different payment options?
- How can I terminate my Pro/Plus Player membership?
- What are "Cookies"?
- How are the player salaries calculated?
- How much time do I need for the game?
- Which HTML tags are allowed in user and Mini League descriptions?
- What are the shortcuts to reload the page without browser caching?